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Privacy Policy for Moreau's Heating & AC

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At Moreau's Heating & AC, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website or utilize our services.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

Information We Collect:

  1. Personal Information: When you engage with our website or services, we may collect personal information such as your name, address, phone number, email address, and other relevant contact details.

  2. Payment Information: If you make a purchase or engage in a transaction through our website, we may collect payment information, including credit card details or other financial information.

  3. Usage Information: We may gather information about how you interact with our website, including pages visited, links clicked, and other browsing behaviors. This information helps us improve our website and services.

How We Use Your Information:

  1. Provide Services: We use the information we collect to deliver the services you request, such as scheduling HVAC maintenance or repairs.

  2. Communications: We may use your contact information to communicate with you regarding your inquiries, appointments, or service updates.

  3. Marketing: With your consent, we may send promotional offers, newsletters, or other marketing communications that may be of interest to you. You can opt-out of these communications at any time.

  4. Improvements: We analyze usage data to enhance and optimize our website, services, and customer experience.

  5. Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, or enforce our policies.

Information Sharing:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as outlined below:

  1. Service Providers: We may engage third-party service providers to assist us in delivering our services, such as payment processors or email service providers. These providers are obligated to protect your information and are only permitted to use it for the purposes specified by us.

  2. Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.

Data Security:

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices:

You have the right to access, correct, or delete your personal information. You may also opt-out of marketing communications at any time by following the instructions provided in the communication or by contacting us directly.

Children's Privacy:

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with their information without parental consent, please contact us, and we will take appropriate action to remove the information.

Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the following information:

Moreau's Heating & AC

Phone: 337-660-4972

Email: MoreausAC21@gmail.com

Effective Date: This Privacy Policy was last updated on 3/07/2024.

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